Terms of service

Last updated: 13 July 2026

These Terms of Service apply to your use of www.detailgearhub.com and purchases made from Detail Gear Hub.

By accessing the website or placing an order, you agree to these terms.

Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under the Australian Consumer Law or other applicable law.

1. Store operator

This online store is operated by Detail Gear Hub.

Contact:
Email: Detailgearhub@gmail.com
Website: www.detailgearhub.com
Business location: Sydney, New South Wales, Australia

2. Eligibility

You must have legal capacity to enter into a binding agreement or have permission from a parent or legal guardian.

You must provide accurate, current and complete information when placing an order or creating an account.

3. Products and descriptions

We make reasonable efforts to display product descriptions, specifications, colours, dimensions and images accurately.

Colours and appearance may vary depending on lighting, screens, photography and manufacturing variations.

Where a product received is materially different from its description, contact us so the matter can be reviewed under our Refund Policy and applicable consumer law.

Product availability may change without notice.

4. Prices and currency

Prices are displayed in the currency selected or shown on the website.

The final product price, shipping charge, tax and order total are displayed during checkout before payment.

We may correct genuine pricing, description or technical errors. If an error affects an order already placed, we will contact you and provide an appropriate option, including cancellation and refund where required.

5. Orders

Submitting an order is an offer to purchase.

An order is accepted when we confirm it and begin processing, subject to payment verification, product availability, fraud screening and any other lawful checks.

We may cancel or limit an order where:

• Payment cannot be verified
• Fraud or unauthorised activity is suspected
• An item is unavailable
• A material pricing or listing error occurred
• Delivery is unavailable to the address
• The order appears intended for unlawful resale or misuse
• We are otherwise legally required to do so

If we cancel a paid order, we will refund the affected amount.

6. Payments

Payments are processed through Shopify and available payment providers.

You authorise the applicable payment provider to charge the total shown at checkout.

We are not responsible for additional fees imposed by your bank, card issuer or currency-conversion provider.

7. Shipping and fulfilment

Orders may be fulfilled by third-party suppliers, fulfilment partners and carriers.

Products in the same order may arrive in separate parcels.

Shipping destinations, rates, tracking, customs and delivery information are explained in our Shipping Policy, which forms part of these terms.

8. Returns, refunds and cancellations

Returns, refunds, exchanges and cancellations are governed by our Refund, Return and Cancellation Policy and applicable consumer law.

You must contact us before returning an item so we can provide the correct instructions and return address.

9. International orders

Customers are responsible for complying with applicable import rules and restrictions.

Customs duties, import taxes and government fees may apply to international orders unless collected at checkout.

10. Acceptable use

You must not use the website:

• For unlawful, fraudulent or abusive activity
• To infringe intellectual-property rights
• To transmit malicious code
• To interfere with the website or another user
• To collect information about others without authority
• To attempt unauthorised access to accounts, systems or data
• To place false, misleading or unauthorised orders

We may restrict access where reasonably necessary to protect customers, the website or our legal rights.

11. Intellectual property

The Detail Gear Hub name, website design, written content, graphics and other original material are owned by or licensed to Detail Gear Hub.

You may not reproduce, distribute, modify, publish or commercially exploit our content without written permission, except where permitted by law.

Third-party trademarks and product names remain the property of their respective owners.

12. Third-party services

The website may rely on Shopify, AutoDS, payment providers, suppliers, fulfilment partners, carriers and other third-party services.

Third parties may have their own terms and privacy practices.

We are not responsible for third-party websites or services outside our reasonable control, but this does not limit any responsibility we have to customers under applicable law.

13. Reviews and submitted content

Where you submit a review, image, comment or other content, you confirm that:

• You have the right to submit it
• It is accurate and not misleading
• It does not violate another person’s rights
• It is not unlawful, threatening, abusive or malicious

You grant us a non-exclusive right to use submitted content for operating and promoting the business, subject to applicable privacy and consumer laws.

14. Disclaimer and liability

To the maximum extent permitted by law, we are not liable for indirect, incidental or consequential losses that were not reasonably foreseeable.

Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, including rights and remedies under the Australian Consumer Law.

15. Indemnity

To the extent permitted by law, you agree to compensate Detail Gear Hub for reasonable losses arising directly from your unlawful use of the website or a serious breach of these terms.

16. Severability

If part of these terms is held invalid or unenforceable, the remaining terms continue to apply.

17. No waiver

A failure or delay in enforcing a right does not waive that right.

18. Governing law

These terms are governed by the laws of New South Wales, Australia.

You and Detail Gear Hub submit to the jurisdiction of courts and tribunals that have authority over the dispute, subject to any non-excludable consumer rights.

19. Changes

We may update these terms when our business, services or legal obligations change.

Changes apply from the date the revised terms are posted and do not retrospectively alter an already accepted order unless permitted by law.

20. Contact

Questions about these terms can be sent to:

Detail Gear Hub
Email: Detailgearhub@gmail.com
Website: www.detailgearhub.com